Shipping & Refund Policy
Shipping Policy
At The Great Dressing Room, we aim to get your order to you as quickly and safely as possible.
Processing Time: Orders are processed within 1–3 business days after payment confirmation.
Delivery Time: Standard shipping typically takes 5–10 business days depending on your location.
Free Shipping: Available on all orders over $50.
Order Tracking: Once shipped, you will receive an email with your tracking number so you can monitor your delivery.
International Orders: Delivery times and shipping costs may vary based on the destination. Any customs duties or taxes are the customer’s responsibility.
Refund & Return Policy
We want you to love your purchase! If you are not completely satisfied, you can request a return or exchange.
Return Period: Items can be returned within 30 days of delivery.
Condition: Products must be unused, unwashed, and in their original packaging with tags attached.
Refund Method: Refunds are issued to the original payment method within 5–7 business days after inspection of returned items.
Return Shipping Costs: Customers are responsible for return shipping unless the item is defective or incorrect.
Non-Returnable Items: Customized or personalized products, clearance items, and gift cards are not eligible for return.
How to Request a Return
Contact our Customer Support at info@gmail.com with your order number and reason for return.
Our team will guide you through the process and provide a return address.
Ship the product back securely to avoid damage in transit.
Questions?
If you have any questions about shipping or refunds, please reach out to our 24/7 support team via email at info@gmail.com or WhatsApp.